Sabre Safety Customer Service Statement

Customer Service Statement

Sabre Safety is committed to providing a high quality service to all our customers and training candidates. We will achieve this through the following:

We will:

• make the interests of all customers and training candidates our priority

• treat all customers and training candidates with courtesy and respect

• give a prompt, helpful and friendly response to all telephone and e-mail enquiries and written correspondence within 2 working days

• accommodate customers and training candidates with special needs

• provide clear and concise quotations, course outlines and joining instructions to our customers and training candidates in a timely manner

• ensure that candidates are assessed by fully qualified A1 workplace assessors

• make initial response to complaints and assessment appeals within 5 working days

• keep records of candidates achievements

• comply in all areas of the UK Date Protection Act where applicable

• comply with all relevant current statutory legislation

• continue to ensure that we are committed to equal opportunities

• provide our customers and training candidates with the opportunity to comment on all aspects of our service

Sabre Safety Ltd. is an independent organisation set up to provide safety-related services to the oil and gas exploration and production industry. Our expertise is in providing Systems to negate the risk of operations in Hydrogen Sulphide (H2S) areas.

For further information, please contact us today!

Telephone (+44) 01334 656645
Email: admin@sabreH2S.com